This is not to say, "Thou shalt collaborate" in a moralizing way, but to indicate the expected consequences of each approach: If we use a competing style, we might force the others to accept 'our' solution, but this acceptance may be accompanied by fear and resentment.
If we accommodate, the relationship may proceed smoothly, but we may build up frustrations that our needs are going unmet.
• Leads to solving the actual problem • Leads to a win-win outcome • Reinforces mutual trust and respect • Builds a foundation for effective collaboration in the future • Shared responsibility of the outcome • You earn the reputation of a good negotiator • Collaborating may not be practical when timing is crucial and a quick solution or fast response is required • Requires a commitment from all parties to look for a mutually acceptable solution • The process takes lots of time and energy • Some may take advantage of other people’s trust and openness • Faster issue resolution.
Compromising may be more practical when time is a factor • Can provide a temporary solution while still looking for a win-win solution • Lowers the levels of tension and stress resulting from the conflict • Important values and long-term objectives can be derailed in the process • May require close monitoring and control to ensure the agreements are met • May not work if initial demands are too great • Does not contribute to building trust in the long run • There is a risk to be abused, i.e.
Each of us has characteristics inherent in our personality style that reflect our unique wants, needs, and values.
As I shared in my last blog post that a conflict is a situation when the interests, needs, goals or values of involved parties interfere with one another. Therefore, it is important to understand (and apply) various conflict resolution techniques.
A conflict is a common phenomenon in the workplace. Conflict Management Technique is the practice of recognizing and dealing with disputes in a rational, balanced and effective way.
There is also a power dynamic at play, where someone with less power accommodates someone with more power more often than not. For example, in a personal relationship, it makes sense to accommodate our partner’s movie preference.
Accommodation in that context signals that we care about the other person’s opinion or preference.
An individual’s choice of style in a conflict situation will vary depending on a variety of factors.